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Delivery Information 

 

I. Delivery Terms 

  • Free delivery for any net purchases of HK$1000 or above.
     
  • Delivery fee of HK$50 will be added to purchases less than HK$1000
     
  • Delivery services will be provided to Hong Kong, Kowloon & New Territories. Delivery will not be provided to the Ma Wan area. 
     
  • The normal delivery lead time is 3-5 working days upon online order confirmation by WhatsApp, WeChat or this website (excluding Sunday & public holidays). We will only deliver after receiving the full confirmed payment. 
     
  • Delivery Time: You may select your preferred time slot of delivery from Monday to Sunday (Including public holidays) 09:00 – 18:00. Except Shek O, Chek Lap Kok, Ma Wan & Discovery Bay.
     
  • Our business hours are Mon - Fri 09:00 – 18:00; Sat 09:00 – 13:00; (Close on Sunday and public holidays).
     
  • A confirmation email with order details will be sent to your registered email address after online ordering. 

  • Delivery is not available for P.O. Box 

  • Our customer service officer will confirm the delivery arrangement with you via email or call. 

  • Delivery will be delayed or rescheduled if a typhoon signal No.8 is raised or a black rainstorm warning is in effect.

  • We shall not be liable for any delay or failure in its performance caused by or resulting from causes beyond the control of company.

  • We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the scheduled delivery time.  

  • Please notify us at least 2 working days prior to delivery if there is any changes of the delivery arrangement. 

II. General Terms 

  • Prices, details and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.

  • Delivery is deemed to have been completed where the delivery item is delivered to the address as specified by you but not necessarily to the named contact person as specified in your order.

  • All risks in the products shall pass to the customer upon delivery. We aim to deliver the goods when there is somebody in. But, we cannot accept responsibility for goods left unattended at the customer's request.

  • All product photos are for reference only.

III. Payment Terms

  • Online Credit Card Payment by Stripe. 

  • Bank Transfer 

  • Customers paying with a credit card must be the holders of the relevant card.

  • All product prices are listed in Hong Kong Dollars. 

IV. Pricing Policy 

  • All product prices and packaging are confirmed before the delivery confirmation. Promotional prices are valid within the promotional period only, and only while stocks last.
 
由於我們的蛋捲是每天新鮮製作,而且製作需時,如果每天的訂單額滿,需要按先到先訂購的方法來排期交貨,一般付款後都能在五至七天內安排把貨品送出。
 
中國銀行帳戶號碼
Bank of China A/C: 012 - 710 - 000 - 44712
 
*為方便盡快處理貴客戶的訂單,在入數或轉帳後,煩請經 Whatsapp 或 WeChat 微信方式提供付款記錄通知書